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Outpacing IT Issues: How VBS’ Proactive IT Service Solves Problems Before They Arise

VBS IT Services

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Embarking on an IT journey can feel like navigating uncharted waters, especially for local businesses. But fear not – proactive IT support that anticipates your needs before you do is just around the corner. Join us as we discuss how VBS’ forward-thinking approach to IT support could enhance your business. Let’s dive in!

Step 1: Uncover your IT Needs.

Don’t even know where to begin? We’re here to guide you. First things first, our IT overview includes a comprehensive diagnosis of your current IT infrastructure and recommendations on how to improve it. We’ll figure out where you’re at, and what support would be best suited to take you where you want to go. Expert advice will be combined with industry-leading products to produce a personalized support plan that truly aligns with your business. We supported iGan Partners throughout their IT transformation when the Toronto-based firm needed a cybersecurity boost. From planning, organizing, and coordinating to executing, implementing, and roll out, having an experienced team by their side put their fears about the switch to rest. Regular meetings with the team meant we could offer not just the latest and most efficient solutions in the market, but the best fits for iGan Partners’ needs.

‘We have experienced enhanced peace of mind, knowing that our operations are protected by industry-leading solutions.’ – iGan CEO.

Step 2: Unclog your Inbox.

Ever had your workday derailed thanks to accidentally clicking a dodgy link? From spam and phishing to viruses and malware, businesses find themselves halted by email-based cyberattacks time and time again. With such cluttered inboxes these days, they can be particularly hard to spot. Thankfully, it’s an easily avoidable issue with the right IT company by your side. Through implementing robust email and spam protection, we saved local law firm R&D LLP from countless hours of trying to undo bottlenecks caused by system-wide email attacks. Smart content filtering, message encryption, and flexible archiving all helped streamline their operations when they shifted to remote working, providing secure access to safe, legitimate emails.

Step 3: Unload IT Stress

Managing your IT infrastructure can be a daunting challenge for local businesses. Between contending with unforeseen technical issues and staying abreast of cybersecurity threats and software updates, the range of responsibilities can quickly become overwhelming. With your IT operations safely in our hands, your team are able to focus on your core business instead of tech concerns. Internal resources freed up, you can get back to doing your thing.

‘Their professionalism and dedication greatly eased our transition to a more secure environment.’ – iGan CEO.

Step 4: Untether your Team.

Remote work is tempting, but how do you ensure that it’s offered efficiently, reliably, and securely? Backing up your data locally and on the cloud guarantees you always have access to what you need, and that should you need to, you can restore files rapidly with minimal downtime. In fact, our data backup and protection services boast 99% uptime reliability, allowing your people to work uninterrupted, whether it’s from their desk or their bed.

Data backups aren’t the only thing cloud-based platforms are great for. After we migrated R&D LLP’s on-site server and phone system to a more adaptable virtual infrastructure, their team were free to work from any location, on any device, with all their essential files and applications right at their fingertips.

Step 5: Untangle your Tech.

IT jargon can be complicated. IT systems even more so. When we partnered with iGan, we knew it was important not to just pile a heap of confusing, inaccessible tech on their doorstep and be done with it. We laid out all our proposed changes in an easy-to-understand way, giving them the confidence that their future IT would work harmoniously alongside them, instead of overrunning them.

‘VBS patiently explained every aspect of the implementation plan, ensuring that we comprehensively grasped the measures being put in place to enhance our cybersecurity.’ – iGan CEO.

Step 6: Unleash your Potential.

Predictive IT maintenance using data analytics and machine learning algorithms could change the game for small businesses. By analyzing data from your IT systems and devices, we can anticipate future issues before they occur and take proactive measures to prevent the downtime and disruptions you might be used to, not to mention updating and optimizing your current IT performance. In the long run, this approach saves both time and money – functional tech means a functional team, and a functional team leads to many, many happy customers.

Unite with a Top-Notch IT Company

Outsourced IT means you get all the benefits of an in-house team, minus the hefty costs. We’ve mentioned just a couple of the local SMBs we’ve supported, but over 50 clients in and around Toronto trust us to deliver robust, low-stress IT support. If you’d like to become one of them, we’d love to hear from you! Let us know by booking a free IT discovery call today.