Skip links

What is Managed IT Services

VBS IT Services

What is Managed IT Services

What exactly is Managed IT Services and how can it help your business grow and better serve customers?

You have a busy office and your team needs access to reliable systems. But what happens when your sales or customer service people can’t use their computer to serve your customer? Waiting for a technician to fix a problem that already caused downtime and loss of productivity is costly.

What if your computer technology was proactively monitored and issues could be prevented or resolved before they caused downtime during business hours?

With Managed IT Services by VBS, your computers, software, vulnerabilities, cyber threats and entire network is proactively monitored live 24/7. Instead of waiting for problems to occur, or a cyber incident to disrupt your business, our proactive monitoring provides alerts of errors and issues so that the problem can be fixed, often before you even know about it.

We all have to work smarter and harder

We promise you that your computers will be more secure and reliable. Call us now to find out how we keep networks running at 99% uptime.

Call us now at 416-900-6852 or TF 1-877-709-2656 for a free consultation or click here to schedule a convenient time.

Lightning Fast Response

We know that when there are IT issues you need help getting back up to full speed fast. That’s why you can count on us to proactively fix your problems without you having to wait a second longer than necessary.

  • 70% of calls answered within 60 seconds
  • 24/7 helpdesk support with 90% first call resolution
  • Unlimited 24/7 helpdesk assistance via phone, email or instant messaging


Why managed IT services?

Managed IT services is the most effective prevention and protection from computer problems including IT security and malicious threats. We include a full range of proactive IT support that focuses on advanced security such as around the clock monitoring, backup, real-time threat prevention and elimination, network and firewall protection and more.

Being proactive when it comes to computer reliability and cyber security is the only way to protect what you’ve worked hard to build. If you’d like to know more about how managed IT services can benefit your business, just give us a call, we’re sure we can help.

What will a Managed IT Service Provider do For Your Business?

A reputable IT managed services provider will:

  • Look after the entire maintenance of computers, phone system, cloud solutions and software.
  • Ensure software patches are all up to date for optimal reliability and security.
  • Provide Windows and Mac 24/7 helpdesk support to your employees.
  • Backup your critical data and provide a business continuity plan.
  • Protect your computer from cyber security breaches.
  • Recommend the technology solutions to optimize your business.
  • Implement upgrades or new technologies to better serve your team.
  • Help keep your IT infrastructure humming and your people productive.

The service is a fixed monthly package subscription model, which means you pay a monthly fee for an agreed set of IT support services, making IT cost predictable and easier to budget.


How Managed Services Help Solve Your Business Problems

Business isn’t always easy. No matter your size or industry, depth of experience or longevity, expect challenges.

We recently wrote an e-book identifying 8 business problems that your business may be experiencing, and how managed services can solve them. It covers business challenges such as managing business resources, complying with regulations, combatting cybersecurity threats, growth challenges and more.


IT Managed Service; IT support and services; IT support and services Toronto; IT Managed service Toronto; Computer managed services; what is managed IT services

Contact us at 416-900-6852 for more information or schedule a free consultation by clicking here.

Related Articles